Refund and Returns Policy

Overview

We are selling pieces of art, hand made one off pieces or limited editions that are made with love and care.

Refunds

We do not offer refunds

Exchanges

We only replace items if they are defective or damaged.

Shipping returns

To return your product, you should mail your product to us after you emailed us in order to get the return address and confirmation of communication.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. The cost of return shipping will be deducted from your exchange rate.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@bildochtingmakarna.se for questions related to returns.